Privacy & Cookies Policy

This website (“Site”) is operated by Opel Group GmbH on behalf of the group of related companies distributing Opel branded vehicles in Europe (“Opel”). Our registered head office is at Bahnhofsplatz, D-65423 Rüsselsheim, Germany.

Please read this policy carefully before using this Site because it explains how we will process personal data and how we use cookies. Using this Site indicates that you accept this policy. If you do not accept the content of this policy, do not use this Site.

1. Types of data being processed / links to other websites

Opel cares about your privacy. Via this Site Opel does not collect or process any personal data with the exception of information collected via cookies as explained below in this policy.

This Site can also contain links to other Opel websites or to websites of our dealers, authorized repairers, other affiliated companies or social media websites. When you click on such a link to any of such other Opel or third party websites, please be aware that these websites have their own data privacy policies. Please check their privacy policies when using these websites.

Please be informed that Opel cannot accept any responsibility or liability for third party websites.

2. Collection and use of information

For optimizing this Site in terms of system-performance, usability and providing useful information about our products and services, we automatically gather and store information in log files on your computer. This includes your Internet Protocol (IP) address, browser type and language setting, operating system, internet service provider (ISP) and the date/time stamp.

We use this information to manage the Site efficiently, learn more about our users’ behaviors across the Site, analyze trends and gather demographic data about our users as a whole. The information collected may be used for our marketing and advertising services and communications (for example optimizing and improving the user experience, providing more attractive special offers and services).

If we use non-personal information together with Personal Data, this information is treated as Personal Data for as long as it remains combined.

3. Use of cookies

This Site, email messaging, online services, advertisements and interactive applications may use “cookies” for optimizing our


What is a “cookie”?

A “cookie” is a small file, typically of letters and numbers that we send to the cookie file of the browser on your computer’s hard disk by our web server. This for example allows our website to recognize a user’s device when a connection has been established between the web server and the web browser. The main purpose of a cookie is to allow our web server to present the user with customized web pages that make the experience when visiting the Opel website more personal and better responding to the user’s individual needs.

4. Tracking and Analysis

Amongst other analysis software, Opel uses 'Omniture Publish' produced by Adobe Systems Incorporated, in order to optimize marketing communication on a permanent basis. This enables them to track online usage behaviour in terms of time, geographical origin and use of the website. Any information which may be useful for analysis is stored on Adobe Systems Incorporated's servers located in San Jose, California, USA. This information is gathered using web beacons and/or cookies. The IP-Address is made anonymous. The information stored makes no reference to you as an individual, and will not be linked to personal data either. Even the analysis makes no reference to you as an individual. Opel does not share this information with other parties for independent use. If you do not agree to the analysis, you may note your objection here:

5. Enabling and disabling cookies and similar technologies

You have the ability to accept or decline all cookies on all the websites you visit by changing the settings in your internet browser. For example when you use Internet Explorer version 8.0 you must do the following:

1. choose Tools followed by Internet Options

2. click the tab Privacy

3. use the slider to choose the settings you prefer.

For other internet browsers please refer to your browser instructions to learn more about how to modify your browser settings or how to delete cookies.Please note that certain features and the full functionality of this Site will not be available once cookies are disabled.

6. Contacting us

If you have any questions, comments and requests regarding this privacy policy, please contact us at the address stated below. The same applies in case you want to have access to any information we have on you as collected via this Site, or when you want this information to be corrected, blocked or deleted.

Opel Group GmbH

Bahnhofsplatz 1

D-65423 Rüsselsheim


Mail our customer care center :

T: +49(0) 6142 7-70

F: +49 (0) 6142) 7-7 88 00

See our Legal Notice for the full company details.

Date: 18.11.2014